FAQs
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While some users call our tech 'the ultimate gamechanger', it takes time and patience to learn to use. Omeo user Paul says: 'My manual wheelchair was quite restrictive but I'd felt safe in it for many years. I'd never used an electric wheelchair before. Two months in, I'm still learning to feel confident in my Omeo - and to trust it too.'
There are 3 easy ways to try our tech:
- Join us at a FREE Try Me Day, happening now at locations all over the UK.
- Come To Us at one of our base locations in Bracknell or Wakefield.
- Arrange a Home Trial at a location of your choice.
Access to Work is a government grant that several Adapt Ability customers have already used to help fund their Omeo wheelchairs, alongside other support they need to get - or stay in - paid work. But many people who could be eligible for Access to Work don't know about it. Others have heard of Access to Work but don't realise they can still apply if they're self-employed or on an apprenticeship, work trial or work experience, internship or work placement.
We have a number of customer testimonials - visit our Omeo page to read what our users say.
The Omeo is £21,950 ex-VAT. If you have a disability or long-term illness and are purchasing for your personal mobility needs, then you may be exempt from VAT.
Omeo is a personal mobility device that has many uses. It can be used as an additional wheelchair, a piece of sports and recreational equipment, or a general means of personal mobility for those who find it difficult or prefer not to walk. Use it indoors, outdoors, at work and at play. Omeo levels the playing field.
Some will want to replace mobility scooters or golf carts. Ideal for the beach, off road, farms, mountain bike tracks and sports venues. We have many customers using it for football, tennis, basketball, polo, fencing, field athletics, archery, hunting, fishing - the possibilities are almost endless.
Omeo is designed to be used wherever a pedestrian has access, with some limitations such as stairs, escalators, or extremely rough or slippery terrain. The bottom line is freedom, independence, and coolness.
The Omeo will go through standard household doorways, which are typically 28-30 inches (710-760 mm). Omeo specs: Standard tyres: Width 650 mm / 25.6 inches. Off-Road Kit: 865 mm / 34 inches. Please note the "All-Terrain" wheels (part of the Off-Road Kit) will likely not fit through standard household doors.
Of course, no two public restrooms are the same. But provided the restrooms comply with accessibility regulations, the Omeo will easily fit. The Omeo is one of the most compact and manoeuvrable chairs available and will turn on its axis.
The Omeo batteries have a 60km (40 mile) range, and the remaining battery power is shown on the InfoKey controller with a series of bars. The Omeo will warn you, alarm and shake when the battery is close to needing a charge. It also has several built-in safety features. Please note the battery will discharge more quickly when used off-road, at speed or up slopes.
Provided sufficient traction: 20-25 degree incline up, and about 30 degrees incline down for users under 110kg. We have some video clips of Marcus going down a 30 degree ramp. The self-balancing platform and Active Seat Control ensures the user is kept horizontal up or down.
You need to check the airline's policy and speak to them about the Omeo when booking, as the Omeo has powerful Lithium-ion batteries that are considered Dangerous Goods. The Omeo does meet the safety criteria as, although powerful, the batteries are securely factory fitted. The ignition is also separate from the Omeo as it is operated by a portable key fob.
You can find all the answers and information airlines require on our Flying with your Omeo page. Please note: although the Omeo meets the safety criteria, permission to fly is at the airline's discretion.
Most users find that they don't need armrests. The Active Seat Control does all the work and keeps them very secure. Nevertheless, some people will want armrests. The team may in the future look at a range of adjustable and removable armrests and back supports.
The Omeo can be easily transported in a small hatchback, van or SUV. One, but normally two, able-bodied people can either lift it manually into the back of the vehicle, or it can be driven or pushed up a ramp. The Omeo is also compatible with most hoists designed for electric wheelchairs. Find out more on our transporting page.
We recommend using the all-terrain wheels (part of the Off-Road Kit) if you are travelling at high speed in an off-road environment. These reduce the impact of rocks and bumps and make for a much smoother ride.
The Omeo is near impossible to tip over. The only way this would happen would be if the tyres lose traction with the ground, for example on a wet, steep slope.
The balancing system will continue to keep the user upright until the Omeo is switched off. In the unlikely event something happens to the mechanics, the Omeo will sound a warning and shake - giving the user plenty of time to stop for the stabilising legs to automatically lower and secure itself.
When navigating around an office, the Omeo is able to turn with extreme precision. Like any machine it has its limits, but if used responsibly it is extremely safe and fun.
It depends on your circumstances. There have been a number of instances where charities and government have provided funding for our Omeo customers. It is situational, based on the applicant's financial and health circumstances.
An Omeo is ideal for crowd-funding through friends, family, interest groups or public campaigns. There are a number of foundations and charities that will assist - we have even heard of charities running competitions with an Omeo as the prize. Contact us to discuss funding options.
There is a flat fee of £295 for delivery, which includes delivery of the Omeo to your address, plus an in-person handover and basic user safety training lasting approximately 2 hours.
The controls can be located on either side (left or right) of the Omeo. The Joystick is at the front, and the on/off, steering mode and seat control adjustment controls are at the rear to avoid accidental knocking. There is an accessory lock on the opposite side to the Joystick for trays, smartphone holders etc.
There are two modes you can use to operate your Omeo. In Joystick Mode you use the Joystick to move left and right and use your body to move forward and back. When you switch to Active Seat Control (ASC) Mode, the full movement of the seat is unlocked and you use your body to control all forward, back, left and right movements.