Hoss Limited Warranty
The following warranty and liability provisions apply to the Hoss R1 wheelchair supplied by Adapt Ability.
Warranty Provisions
Except where the following provisions state otherwise, Hoss Mobility warrants to the purchaser of the product its fitness for the purpose for which the product was intended - as described in the Hoss R1 User Manual - and the quality of the material from which the product was manufactured and the manner in which the product was manufactured.
Repair or replacement of parts of the Product necessary as a result of defects due to poor quality material or manufacturing defects shall be free of charge, provided that such defects have arisen within two (2) years from the date of delivery of the Product to the Customer. The parts to be replaced must be sent to Hoss Mobility or a qualified partner for this purpose.
The following shall not be eligible for repair or replacement free of charge:
- Repair or replacement of parts necessary in connection with defects arising after two (2) years from the date of delivery of the Product to the Customer.
- Repair or replacement necessary in connection with defects caused by incorrect or improper use of the Product, or caused by use of the Product for purposes other than its intended use.
- Parts subject to wear and tear, where the need for repair or replacement is the direct result of normal wear and tear.
With regard to an electrical product, a warranty shall be granted in respect of the battery only in the event of malfunction or non-functioning of the battery, if this is proven to be the direct result of defects in materials or workmanship.
The warranties expressed above shall lapse in any case if:
- Hoss Mobility guidelines for maintenance of the product have not been followed or have been inadequately followed.
- A necessary repair or replacement of parts has been caused by neglect, damage or overloading of the product, or use of the product for other than its intended purpose.
- Parts of the product have been replaced with parts of a different origin than those used by Hoss Mobility, or if parts have been replaced without the consent of Hoss Mobility.
The warranties set out above shall also not apply if the product is reused by a new user within the warranty period and such reuse has required adjustments to the Hoss of any kind, and such adjustments have not been made by or on behalf of or at the instruction of Hoss Mobility.
In order to maintain the right to compensation under the above guarantees, the customer must contact Hoss Mobility as soon as possible in the event of damage or other incidents and provide full details. In any case, the possibility of claiming the above guarantees shall cease to exist after 30 working days from the date of the damage or incident.
The warranty period is not extended by replacement of parts, repair or reconstruction of the product within a current warranty period.
Repairs or conversions of the product which have not been carried out by or on behalf of or on the instructions of Hoss Mobility are not covered by the Hoss Mobility warranty. If repairs or conversions have been carried out without authorisation, the buyer indemnifies Hoss Mobility from claims for damages from third parties resulting from such repairs or conversions.
Liability Provisions
Subject to the following provisions, Hoss Mobility shall only be liable for damage or injury resulting from a defect in the product for which Hoss Mobility is responsible, and for damage to another thing that is the private property of the user of the product, provided that the damage is the direct result of a defect in the product.
Hoss Mobility does not accept any other or further liability than the liability listed above. In particular, Hoss Mobility shall not be liable for consequential damages in any form whatsoever.